Shipping policy
We are committed to delivering your items promptly and securely. Please review our shipping policy for details on order processing, shipping times, and shipping costs.
Processing Time
Orders are typically processed within 2-3 business days. During peak times, such as holidays, processing may take slightly longer. We’ll send you a confirmation email once your order is on its way.
Shipping Costs
Shipping costs are calculated at checkout based on your order's destination and selected shipping method.
Estimated Delivery Times
Our estimated delivery times vary based on location:
- Domestic (USA): 5-7 business days
Please note these are estimates, and actual delivery times may vary due to factors outside our control, such as shipping carrier issues.
Shipping Restrictions
We currently ship to most locations. However, some restrictions may apply based on location or product type. Please contact us at hello.iamjordanjohnson@gmail.com if you have any questions about shipping availability to your location.
Order Tracking
Once your order has shipped, you’ll receive a tracking number via email so you can monitor its progress. Tracking information may take up to 48 hours to update after shipment.
Wrong Address Disclaimer
It is the responsibility of the buyer to make sure that the address is entered correctly at checkout. We cannot guarantee address changes due to strict shipping schedule. Please double-check the address you are entering, as we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.
If your order is already processing or has already shipped, we cannot change the address and the only thing we can do is wait to see if the package gets returned back to us. You will be responsible for additional shipping at that time.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery time, please contact us at hello.iamjordanjohnson@gmail.com, and we’ll work with the carrier to resolve the issue.
Contact Us
If you have any questions about our shipping policy, feel free to reach out to us at hello.iamjordanjohnson@gmail.com.